Standardized Virtual Clinic Support Improves Efficiency and Access to Video Visits

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Originally Aired - Sunday, May 5 1:40 PM - 1:55 PM

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Location: Alcove Theater 2 - Level 3


Event Information

Title: Standardized Virtual Clinic Support Improves Efficiency and Access to Video Visits

Type: Research Oral Presentation

Description:

Virtual visits involve different workflows than in-person visits.  We hypothesized that providing virtual visit support by a centralized team, staffed by nurses and medical assistants trained in standardized processes for virtual visit preparation, technical support, patient intake, and wrap-up tasks, would improve efficiency and access compared to usual virtual care support.


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